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Frequently Asked Questions

General Inquiries

Why should I choose Shuttle Kingston?

  1. We offer the best prices for the quickest travel directly to/from Syracuse (in comparison to taxis, trains, buses).

  2. We are a family owned and operated business based in Kingston, Ontario. We are affliated with other local businesses. Therefore, you are supporting Kingston businesses by travelling with us.

How can I contact the owner?

You can contact the owner by either sending us a message via Contact Us or Call us at our 1-800 number.

Where can I submit feedback about your service?

Thank you for inquiry into providing feedback. Please click here or submit them on our Facebook/Google+ page.

Will you have a newsletter or any updates in the future?

We are currently looking into this option. If you'd like to notified if a newsletter comes out, please let us know by Contact Us.


What area around Kingston do you offer door-to-door service?

We offer door-to-door service within a 20km radius around Kingston.

What if I am being picked up/dropped off at a location outside of the 20km service area?

If you believe your outside of our service area, please call for confirmation. If it is outside of the area, the driver may ask for a $20 extra milage charge.

What is the travel vehicle?

We own and operate a 2008 Honda Odyssey for our business.

Do you offer shuttle transportation for Toronto?

We do not plan to offer service to/from Toronto. Please refer to other coach companies for your Toronto trip.

Do I have to pay any additional tolls or fees for crossing the border?

We have included the general cost of fees/tolls in our costs for travel.

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